Pricing

HALO Pricing & Packaging

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Conversational AI Cloud engagement platform chatbot conversation

Pricing

HALO Pricing

One Package. Everything Included.

HALO Core gives you every capability needed to build, deploy and improve AI agents across chat and voice. No modules, no extra tiers. Just one complete platform designed for reliable, brand-aligned customer automation on any channel.

HALO Core

Starting from €1000,- per month

Features	Description
Features	Description
Natural Language Agent Creation	Build and instantly configure sophisticated AI agents using simple, natural language, eliminating the need for complex flow-chart coding.
Agent Tooling & Task Execution	Allows agents to connect to external systems and APIs (like CRM or ERP) to perform actions such as fetching data or processing refunds.
Unified Knowledge Base	A centralized system for agents to access, integrate, and synthesize information from all internal data sources (FAQs, manuals, documents).
Brand Style Control	Fine-tune the agent's personality, tone, and empathy to ensure every automated conversation strictly adheres to your brand guidelines.
Performance & Optimization Analytics	Comprehensive dashboards to monitor resolution rates, conversation trends, and agent usage, with APIs for custom data integration.
AI Learning Loop	You can provide agents simple, corrective feedback in natural language directly within the conversation, accelerating the agent's learning cycle.
Contextual Memory	Agents retain context and user history across the entire conversation, enabling fluid, human-like dialogue without requiring users to repeat themselves.
Specialized Vocabulary	Define and implement unique product names, industry jargon, and company-specific terms to significantly boost agent understanding and accuracy.
Robust Deployment Pipeline	Separate environments dedicated to development, testing, staging, and live production to ensure reliable and risk-free feature rollouts.
Voice Channel Capability	Extend AI automation to traditional telephony and voice interfaces, ensuring high-quality, conversational self-service over the phone.
Omnichannel Deployment	Instant availability and seamless integration across all CM.com CPaaS channels, including WhatsApp, Apple Messages for Business, and more.
System Connectors	Pre-built and customizable connectors to seamlessly embed HALO within your existing ecosystem (CRM, Service Desk, ERP).

Privacy Policy<\/a>","required":true},{"name":"agreement_custom_1","label":"I want to subscribe to CM.com's monthly newsletter","required":false}]" form-hash="0277d3bd" default-country="HK" rules-url="https://www.cm.com/ajax/validation/rules/form/0277d3bd/" :prefilled="false" :store-in-session="false" thank-you-text="Thanks for your request. We will reach out to you as soon as possible." :translation="{ "almost_there": "Almost there", "block": { "privacy_policy": { "label": "I accept the {policy}", "link_policy": "Privacy Policy" } }, "block_cta_value": "Contact Us Now", "block_title": "Talk to Us", "blog": { "accept": "I accept to receive the monthly newsletter", "email": { "label": "Email", "placeholder": "you@company.com" }, "subscribe_btn": "Subscribe" }, "defaults": { "address_line1": { "label": "Street + house number", "placeholder": "Street + house number" }, "address_line2": { "label": "For the attention of", "placeholder": "For the attention of" }, "bank_holder": { "label": "Bank Holder Name", "placeholder": "Name of the holder of the bank account" }, "bank_name": { "label": "Bank Name", "placeholder": "Name of your bank" }, "bic": { "label": "Bank Identification Code (BIC)", "placeholder": "Your BIC" }, "button": "Submit", "city": { "label": "City", "placeholder": "City" }, "company_name": { "explanation": "explanation", "label": "Company", "not_listed": "My company is not listed here", "placeholder": "Company name", "search_text": "Start typing to search for your company name", "searching_text": "Searching" }, "country": { "label": "Country", "placeholder": "Country" }, "dropdown": { "placeholder": "Select option" }, "email": { "additional": "Please use your business email address", "label": "Email", "placeholder": "you@company.com" }, "email_business": { "label": "Business Email", "placeholder": "Business Email" }, "first_name": { "label": "First Name", "placeholder": "First name" }, "help_message": { "label": "Message", "placeholder": "How can we help you? We will be in touch." }, "iban": { "label": "International Bank Account Number (IBAN)", "placeholder": "Your IBAN" }, "industry": { "label": "Industry", "placeholder": "Industry" }, "job_title": { "label": "Job Title", "placeholder": "Customer Service, Development, Marketing & Sales" }, "key_industry": { "label": "What industry is your company operating in?", "placeholder": "Select your companies industry" }, "key_product": { "label": "What product are you interested in?", "placeholder": "Select your product of interest" }, "last_name": { "label": "Last Name", "placeholder": "Last name" }, "mobile_phone_number": { "explanation": "explanation", "label": "Mobile Phone Number", "placeholder": "Mobile phone number" }, "name": { "label": "Name" }, "otp": { "explanation": "explanation", "label": "One Time Password" }, "phone_number": { "label": "Phone Number", "placeholder": "Phone number" }, "privacy_policy": { "label": "I accept the {policy}", "policy": "Privacy Policy" }, "product": { "label": "Product", "no_results": "No results found.", "placeholder": "What product are you interested in?" }, "salutation": { "label": "Salutation", "placeholder": "Salutation" }, "street_address": { "label": "Street Address", "placeholder": "Street address" }, "sub_area_1": { "label": "Sub-area line 1", "placeholder": "Sub-area line 1" }, "sub_area_2": { "label": "Sub-area line 2", "placeholder": "Sub-area line 2" }, "terms": { "privacy": { "label": "I accept the {terms} and {policy}" } }, "terms_policy": { "policy": "Terms and Conditions" }, "thank-you": "Thank you for subscribing!", "zip_code": { "label": "Zip Code", "placeholder": "Zip code" } }, "hang_in_there": "Hang in there", "logged_in_title": "Hey {name}!", "option": { "key_industry": { "industry_charities": "Charities", "industry_financial_services": "Financial Services", "industry_government_education": "Government & Education", "industry_healthcare": "Healthcare", "industry_leisure_travel": "Leisure & Travel", "industry_logistics_transport": "Logistics & Transport", "industry_professional_services": "Professional Services", "industry_retaile_commerce": "Retail & E-commerce", "industry_technology_media": "Technology & Media", "industry_utilities_telco": "Utility & Telecommunications", "no_key_industry": "Other" }, "key_product": { "MailSMS": "Mail SMS", "caic": "Conversational AI Cloud", "channels": "Other Channels", "halo": "HALO", "mmc": "Mobile Marketing Cloud", "msc": "Mobile Service Cloud", "other": "Other", "otp": "One Time Password", "payments": "Payments", "sign": "Sign", "sms": "SMS", "ticketing": "Ticketing", "voice": "Voice", "whatsapp": "WhatsApp" } }, "prefilled": "This form is prefilled using your CM.com profile", "preparing_account": "Preparing your account", "product": { "groups": { "communication_channels": "Communications Platform", "other_products": "Other Products", "payments": "Payments Platform", "solutions": "Software as a Service" } }, "register": { "call_otp": "Resend", "company": { "label": "Company", "placeholder": "Company name" }, "contact_support": "Contact Support", "contact_support_question": "While registering on the CM.com platform I received the following error code: {error}.", "continue": "Continue", "email": { "change": "<a href=https://www.cm.com/"{url}/">change", "resend_otp": "resend", "resend_otp_text": "Didn't receive an email? Please check your spam or click 'Resend'.", "verify_description": "Hi {name}, Please enter the code from the mail we have sent to the following address {email}", "verify_title": "You've Got Mail." }, "error_body": "Please try again. If you keep seeing this, click “Contact Support”, then our support team will help you.", "error_code": "Error code:", "error_title": "Unable to Process Your Request", "has_account": "Already have an account?", "logged_in_body": "It seems you already have a CM.com platform account. You will be automatically redirected to the <a href=https://www.cm.com/"{redirectToUrl}/" rel=\"noopener\">{redirectTo}</a> in a few seconds.", "logged_in_body_to_app": "the {app} App", "logged_in_body_to_platform": "CM.com Platform", "phone": { "popover": "We will send a One Time Password to verify this mobile phone number. You can change this number at any time in your CM.com account settings.", "resend_otp_text": "Didn’t receive the password? Click 'Resend'", "send_voice_otp": "We'll send you the password via a voice call" }, "reseller": { "thanks_body_to": "'get started' page" }, "resend_otp": "Resend", "send_otp": "Send", "sending_otp": "Sending", "sign_in": "Log In", "thanks_body": "You have successfully created an account on the CM.com platform. You will automatically be redirected to the <a href=https://www.cm.com/"{redirectToUrl}/" rel=\"noopener\">{redirectTo}</a> in a few seconds.", "thanks_body_to_app": "{app} App", "thanks_body_to_platform": "CM.com platform", "thanks_title": "Thank You", "title": "Discover the Possibilities of the CM.com Platform for Your Business", "title_app": "Get started with {app}", "try_again": "Try again", "verify_description": "Enter your mobile phone number to receive your six-digit One Time Password", "verify_otp": "Verify", "verify_title": "Verify Mobile Phone Number" }, "sending": "One moment please...", "submit_failed": "Something went wrong, please try again.", "technical_issue": "We ran into an issue loading the form. Please try again" }" title="Request Your Custom Quote" url="https://www.cm.com/ajax/form/0277d3bd/" validation-url="https://www.cm.com/ajax/validation/form/0277d3bd/">

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